Shipping + Returns
How much does shipping cost?
Shipping fees are waived on domestic orders exceeding $50. For orders below our free shipping threshold, we share the cost of shipping with our customers and charge a flat fee of $8. Please keep in mind that the free shipping threshold refers to the
Does Odele ship internationally?
Odele is currently available in the U.S. only.
How long does it take to receive my order?
Shipments typically arrive within 5-7 business days from the date the order was placed. If your order has not arrived by the end of that window, please contact customer service right away.
How do I track my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (whe
How do I cancel or edit my order?
Our fulfillment team works fast, so we are unable to cancel or change orders once they are placed. Please double check to make sure your shipping address and cart items are correct before checking out. If you entered the wrong shipping address during
What is Odele’s return policy?
All full-sized products purchased domestically can be returned within 30 days. Refunds will be received via the original payment method or store credit. If you purchased Odele at Target, Ulta or CVS, please click on the name of the retailer for more
How do I begin a return or exchange?
If you purchased Odele at odelebeauty.com, click here to begin a return or exchange. If you purchased Odele at Target, Ulta or CVS, please click on the name of the retailer for more information.
How long does it take to process a return?
We process returns as soon as your request is received and approved, but it can take your bank several additional business days to post the refund to your account. Please allow 1-2 weeks for the refund to appear on your credit card statement.