Shipping fees are waived on domestic orders exceeding $40 and Canadian orders exceeding $50 USD. For orders below our free shipping threshold, we share the cost of shipping with our customers and charge a flat fee of $8 for domestic orders and $15 US
Odele is currently available in the U.S. and Canada.
Domestic shipments are typically received within 5-7 business days upon placement of the order, and orders shipping to Canada are typically within 8-10 business days. If your order has not shipped by the end of that window, please contact customer se
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (whe
Our fulfillment team works fast, so we are unable to cancel or change orders once they are placed. Please double check to make sure your shipping address and cart items are correct before checking out. If you entered the wrong shipping address during
All full-sized products purchased domestically can be returned or exchanged within 30 days. Exchanges are free, but returns are subject to a $8 restocking fee regardless of qualification for free shipping at the time of purchase. Refunds will be rece
If you purchased Odele at odelebeauty.com, click here to begin a return or exchange. If you purchased Odele at Target, Ulta or CVS, please click on the name of the retailer for more information.
We process returns and refunds as soon as your package is scanned by the post office, but it can take your bank up to several additional business days to post the refund to your account. Please allow 1-2 weeks for the refund to appear on your credit